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We provide Free standard delivery to UK addresses. Your order will be dispatched within 24 hours of receipt of payment and will normally be delivered within 2 to 3 (working) days subject to any delivery instructions you have selected when placing your order. We  accept returns only if goods are faulty or damaged and reported to us within 24 hours of receipt.. All returns must be received in the same condition and packaging we sent them. Postage charges will not be refunded on unwanted items.

Fitting your Foot Orthotics

1.Decide if you need to remove the current insole or simply line the new insole on top of the old one. Try placing the new insole on top of the old temporarily and try the shoe on; remove the original insole if the shoe feels too tight with both. Also pull out the old one if it is loose, falling apart or smelly, or if recommended by the manufacturer of the new insole. If the original is glued in and needs to be removed, pull back the toe end and carefully peel out the insole.

2.Use the original insole as a template to trace and trim the new insole if the new insole doesn't quite fit or curls up a bit. Use a marker to trace and scissors to trim. Take off only the necessary amount, as you want a snug fit.

3.It is not necessary to glue the replacement insole, but if desired, apply a thin, even coat of shoe glue or bicycle tube repair glue to the bottom of the insoles. Do not glue all the way to the edges. Leave about an inch of space. Put the insoles in place and smooth down with your hands while applying light pressure.

Care for your Foot Orthotics

Clean your insoles at least once per fortnight to reduce bacterial growth using a damp soapy cloth and allow to dry naturally in the air.

During the night, remove your insoles from the shoes to allow a natural drying process.